Customer Feedback/Complaints

ISO 9001: 2008 certification

Customer Feedback/Complaints

Feedback from our customers give us opportunities to learn and improve. We value your feedback and complaints about our services and recognise the rights of our customers to make a complaint, compliment or suggestion about our services. We are committed for using customer feedback/complaints to improve our products & services and focus on the needs of our customers.
We aim to offer a high quality service. Your feedback or complaint is very important to us. Please feel free to elaborate in the matter of concern. For us this is an opportunity to learn how we can improve our services to you.

Customer Feedback/Complaints Form

























    Ratings
S. No. Feedback Indices/Parameters Excellent
(10)
Good
(8)
Average
(6)
Below Average
(4)
Poor
(2)
1 Timely delivery of committed Quantity
2 Quality of Product
3 Pricing of Product
4 Quality of Packaging
5 Supportive attitude
6 Time taken to resolve complaints
7 Delivery of documents